How can we help you?

To guarantee a smooth process, please have the following ready for maintenance:

– A stable A-type ladder (5-6 feet)
– A clean water source for module cleaning
– An active electrical socket for motor connection
– Access and permission for plant cleaning at the scheduled time
– WiFi access (minimum 2 Mbps) at the inverter location

Maintenance visits are scheduled automatically based on your previous service date and the frequency of your maintenance plan.

– For PowerBoost Quarterly plans, your next visit is scheduled approximately every 90 days. If it has been more than 95 days since your last maintenance visit, you can raise a request through the chatbot or contact us at 983000 3000.
– For GoodZero™ and PowerBoost Monthly plans, visits are scheduled approximately every 30 days. If it has been more than 45 days since your last maintenance visit, you can raise a request through the chatbot or contact us at 983000 3000.

Our team will review your request and help schedule the next available visit.

Yes, you can upgrade from a quarterly maintenance plan to a monthly maintenance plan at any time. An additional charge will apply based on the plan selected.

To request an upgrade, please contact our support team through the chatbot or call 983000 3000.